> For the complete documentation index, see [llms.txt](https://buddy-x-ai.gitbook.io/buddy-x-ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://buddy-x-ai.gitbook.io/buddy-x-ai-docs/faqs.md).

# FAQs

<details>

<summary>What is the BuddyXai Trading Platform?</summary>

**BuddyXai** is an intelligent quantitative trading ecosystem designed to help users trade smarter with automation and AI.\
The platform integrates advanced trading bots, real-time analytics, and smart risk management tools to optimize both **spot** and **futures** strategies — all in one unified interface.

</details>

<details>

<summary>Do I need trading or programming knowledge to use it?</summary>

No. BuddyXai is beginner-friendly.\
Every feature is accessible through a simple visual interface — no coding, technical setup, or prior trading experience required.\
Just connect your exchange account, choose a strategy, and the AI bot does the rest.

</details>

<details>

<summary>What can I do with BuddyXai?</summary>

BuddyXai offers a complete suite of automated trading and portfolio tools, including:

* 🤖 **AI-Powered Trading Bots** – Automatically execute buy/sell strategies 24/7.
* 📊 **Strategy Charts & Signal Analysis** – Visualize performance and identify optimal entries/exits.
* 🔗 **Multi-Exchange Support** – Trade seamlessly across **Binance, BingX, OKX, and Gate.io**.
* 💹 **Real-Time PnL Tracking** – Monitor your profits and strategy performance live.
* 🧠 **Smart Preset Strategies** – Use pre-configured modules: **Buddy Spot, Buddy Grid, Buddy Quantum, and Buddy Swing.**

</details>

<details>

<summary>Is BuddyXai free to use?</summary>

Basic registration and limited features are **free**.\
Advanced bots, premium analytics, and live trading access require **B-Points**, the platform’s internal service units.

</details>

<details>

<summary>How do I purchase B-Points?</summary>

* You can purchase B-Points directly through the **BuddyXai App**.\
  Once credited, your balance will automatically be used to cover bot operations, profit commissions, or feature upgrades.

</details>

<details>

<summary>What are B-Points?</summary>

**B-Points** are BuddyXai’s utility credits used for:

* Paying service and performance fees.
* Running multiple bots simultaneously.
* Unlocking advanced AI strategies and VIP features.

BuddyXai follows a **performance-based model** — when a bot generates profit, **20% of that profit** is automatically deducted as a service fee in B-Points.\
This aligns the platform’s success directly with yours.

</details>

<details>

<summary>Is my money safe?</summary>

Yes. BuddyXai never holds or transfers your funds.\
All trades are executed through your own exchange account via secure **API authorization**.\
Your assets remain in your exchange wallet — BuddyXai only sends trading instructions; it cannot withdraw or transfer any funds.

</details>

<details>

<summary>Which exchanges are supported?</summary>

Currently supported exchanges include:

* **Binance**
* **BingX**
* **OKX**
* **Gate.io**\
  More exchanges are being integrated progressively to expand multi-platform coverage.

</details>

<details>

<summary>How do I start my first bot?</summary>

Starting your first AI bot takes just a few minutes:

1. **Link your exchange API** securely.
2. **Select a strategy module** (Buddy Spot, Grid, Quantum, or Swing).
3. **Set your investment amount** and adjust parameters as needed.
4. **Activate the bot** — BuddyXai will handle the rest automatically.

</details>

<details>

<summary>What are the benefits of being a VIP user?</summary>

#### 🔥 **VIP Membership Privileges (BuddyXai)**

* **Higher Referral Commissions** – Earn up to **35%** rewards and same-rank bonuses.
* **Run More Bots** – Unlock additional bot slots for diversified strategies.
* **Priority Access** – Get early access to new AI strategies and beta features.
* **Exclusive Insights** – Receive private reports, analytics, and market breakdowns.
* **Premium Support** – Enjoy priority assistance from our professional support team.

</details>

<details>

<summary>How can I contact customer support or the technical team?</summary>

You can reach us via:

* **Official Discord Server** – For live community and technical support.
* **Support Hub:** <https://buddy-x-ai.gitbook.io/support/>
* **Website:** <https://buddyxai.com>
* **App Portal:** <https://app.buddyxai.com>

</details>


---

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