> For the complete documentation index, see [llms.txt](https://buddy-x-ai.gitbook.io/buddy-x-ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://buddy-x-ai.gitbook.io/buddy-x-ai-docs/b-point-system-and-fees.md).

# B-Point System & Fees

<details>

<summary>What are B-Points?</summary>

B-Points are BuddyXai’s internal service credits.\
They are used to pay trading fees, performance commissions, and to unlock advanced features such as VIP access and additional bot slots.\
B-Points allow all services to run seamlessly without requiring users to make separate payments after each trade.

</details>

<details>

<summary>Why does BuddyXai use B-Points instead of direct payments?</summary>

B-Points simplify the billing process by using one unified credit system.\
They allow users to trade continuously while the system automatically deducts required fees.\
This ensures smoother operation, transparency, and convenience across all trading modules.

</details>

<details>

<summary>How are B-Points used on the platform?</summary>

B-Points are used for:\
• Paying the 20% performance-based service fee on profits\
• Running additional bots simultaneously\
• Unlocking advanced AI trading strategies\
• Accessing premium analytics and VIP privileges

</details>

<details>

<summary>How is the 20% performance fee calculated?</summary>

BuddyXai charges a 20% fee only on **realized profits** made by active bots.\
If your bot closes a trade with zero profit or a loss, no fee is deducted.\
This aligns the platform’s success directly with the user’s success.

</details>

<details>

<summary>When are B-Points deducted?</summary>

B-Points are automatically deducted once a bot closes a profitable trade.\
The system calculates the profit, applies the 20% rate, and deducts the corresponding B-Point amount instantly.\
All transactions are recorded and visible in your account history.

</details>

<details>

<summary>What happens if I do not have enough B-Points?</summary>

If your **B-Point balance** falls below **20 B-Points**, all active bots will **pause automatically** until your balance is replenished.\
This rule ensures that there are always enough credits available to cover system operations and performance fee calculations.\
To continue trading without interruption, please maintain a minimum balance of **20 B-Points** at all times.\
You can **top up your B-Points** instantly through the BuddyXai App or official website to reactivate your bots.

</details>

<details>

<summary>How do I purchase B-Points?</summary>

You can purchase B-Points directly from the BuddyXai App or the official website.\
Choose your desired amount, complete the payment using supported methods, and your B-Points will appear instantly in your wallet.

</details>

<details>

<summary>Can I earn B-Points without buying them?</summary>

Yes. You can earn B-Points through referral commissions, promotional events, trading challenges, or VIP loyalty rewards.\
These bonuses will be credited automatically to your B-Point wallet when applicable.

</details>

<details>

<summary>Do B-Points expire?</summary>

No. B-Points do not expire and remain valid indefinitely as long as your BuddyXai account is active.

</details>

<details>

<summary>Can I get a refund for unused B-Points?</summary>

All B-Point purchases are final and non-refundable.\
However, any unused B-Points will remain in your account and can be used anytime in the future.

</details>

<details>

<summary>Can I view my B-Point transaction history?</summary>

Yes. You can see every deduction, bonus, and transfer inside **Dashboard → Wallet → B-Point Summary.**\
Each record includes the time, reason, and corresponding transaction ID for transparency.

</details>

<details>

<summary>What is the minimum amount of B-Points required to start trading?</summary>

There is no strict minimum requirement, but it is recommended to keep at least **20 B-Points** available to ensure your bots can operate without interruption.

</details>

<details>

<summary>Does the B-Point system affect my exchange account balance?</summary>

No. B-Points are separate from your trading capital.\
They are used only within the BuddyXai ecosystem and do not interact with your funds on the exchange.

</details>

<details>

<summary>How does the referral system reward B-Points?</summary>

When your **referrals purchase B-Points**, you immediately receive a **commission in USDT** based on the amount they buy.\
The reward is credited automatically to your account at the time of purchase — no trading or profit generation is required.\
This system allows you to **earn instant passive income** whenever your referred users top up their B-Point balance.

</details>

<details>

<summary>Are there any additional transaction fees?</summary>

Internal BuddyXai transfers are free.\
External blockchain transactions, such as USDT deposits or withdrawals, may incur standard network gas fees charged by the blockchain itself.

</details>

<details>

<summary>Is the performance fee fixed at 20%?</summary>

Yes. The default service fee is fixed at 20% of realized profit.\
However, VIP members may receive reduced rates or special reward multipliers depending on their membership level.

</details>

<details>

<summary>How can I check my current B-Point balance?</summary>

Go to the main dashboard and open the **Wallet** section.\
Your total available B-Points and usage history will be displayed in real time.

</details>

<details>

<summary>Can B-Points be converted back to USDT or other tokens?</summary>

No. B-Points are service credits used exclusively within BuddyXai and cannot be exchanged for cryptocurrency or fiat currency.

</details>

<details>

<summary>Why do I see small B-Point deductions even when my bot is idle?</summary>

In rare cases, minimal deductions may occur for system synchronization or position-tracking maintenance.\
These are negligible and ensure your trading data stays updated accurately across all modules.

</details>

<details>

<summary>Can I use one B-Point wallet for multiple exchanges?</summary>

Yes. Your B-Point balance is global and applies across all exchanges connected to your BuddyXai account.

</details>

<details>

<summary>Do VIP users receive B-Point discounts?</summary>

Yes. VIP members enjoy reduced performance fees, bonus B-Point rewards, and periodic promotional top-ups depending on their tier level.

</details>

<details>

<summary>What happens if my trade results in a loss?</summary>

No performance fee or B-Point deduction occurs.\
BuddyXai charges only when profit is realized, ensuring fair alignment with users.

</details>

<details>

<summary>Are there limits to B-Point accumulation?</summary>

No. You can accumulate unlimited B-Points from referrals, bonuses, and rewards.

</details>

<details>

<summary>How does BuddyXai ensure B-Point transparency?</summary>

All B-Point movements are recorded on the internal ledger system.\
Users can verify each deduction or bonus through time-stamped transaction entries in the Wallet page.

</details>

<details>

<summary>Are B-Points transferable between accounts created with different emails?</summary>

No. B-Points are **non-transferable** between different user accounts, even if both are verified.\
Each B-Point balance is tied to a single BuddyXai account and cannot be sent, shared, or exchanged with others.\
This restriction is in place to maintain system integrity and prevent misuse of promotional or referral rewards.

</details>

<details>

<summary>Who should I contact if my B-Points are missing or incorrect?</summary>

If you notice any discrepancy, contact **BuddyXai Support** through the Support Hub or official Discord channel.\
Provide your account email, transaction ID, and approximate timestamp for faster resolution.

</details>


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